At MOBILAB, we are committed to delivering your products in a timely and secure manner. This Shipping Policy outlines our delivery process, timelines, charges, and other logistics-related details.

1. Delivery Timeline

  • All confirmed orders are processed and dispatched within 1–2 business days.
  • Estimated delivery time is 4–7 working days, depending on the delivery location.
  • Orders placed during public holidays or promotional periods may experience slight delays.
  • In remote or rural areas, delivery may take longer than usual due to limited courier coverage.

2. Shipping Charges

  • Free Shipping: On orders above ₹10,000.
  • Standard Shipping Charges: For all other orders, shipping fees are calculated at checkout based on your location and order weight.
  • Any applicable shipping costs will be clearly mentioned before you complete the purchase.

3. Order Processing & Dispatch

  • Once an order is placed, you will receive an email or SMS confirmation with your order details.
  • Orders are typically dispatched within 24–48 hours from our fulfillment center.
  • You will receive a dispatch notification along with a tracking ID once your order is shipped.

4. Tracking Your Order

  • You can track your shipment using the tracking link or ID provided in the dispatch email/SMS.
  • If you face issues tracking your order or the courier site shows no update after dispatch, please reach out to us at info@mobilab.online.

5. Delays and Exceptions

While we aim for timely delivery, delays may occur due to:

  • Weather disruptions, strikes, or natural disasters
  • Courier service issues
  • High demand during sales or festivals
  • Incomplete/incorrect shipping addresses provided by the customer

In such cases, MOBILAB will make every effort to communicate and resolve the issue promptly.

6. International Shipping

  • We currently do not offer international shipping. Our services are limited to India.
  • For bulk or special orders outside our service region, please contact us at info@mobilab.online

7. Undeliverable Packages

  • In case the order is returned to us due to incorrect address or failed delivery attempts, we will contact you to confirm the address.
  • Additional charges may apply for re-shipping.

8. Contact Us

If you have any questions about shipping, tracking, or order status, feel free to contact our support team:
📧 Email: info@mobilab.online